Design thinking activities


 * Observe
 * Empathy map
 * Personas
 * Scenario map
 * Focus group
 * Interviews
 * Stakeholder map
 * Journaling
 * Cultural probes
 * Service safari
 * Reflect
 * Playbacks
 * Affinity diagram
 * Hopes and fears
 * SWOT analysis
 * Big idea vignettes
 * Journey mapping
 * Prioritization grid
 * Needs statements
 * Assumptions & Qs
 * Make
 * Hill writing
 * Storyboarding
 * Customer lifecycle map
 * System map
 * Conceptual model
 * Personas
 * Needs statements