Change


 * See also: Improve!
 * See also: ITIL/Processes/Change management
 * Team(s): Continous improvement team

Introduction
Anyone can make a change, but how do you get people to make a transition? You can overcome resistance and successfully manage change by defining and instilling new values, attitudes, norms and behaviours. There are proven processes and techniques to implement change successfully. Throughout the process of change the challenge is to keep those who are usually resistant and difficult remain motivated and engaged. Is Scrum one of the proven processes?

On our mind

 * Customer journeys

Index

 * Change stories