Quality assurance

< Quality management
 * Dutch:
 * Wikipedia: https://en.wikipedia.org/wiki/Quality_assurance

Introduction

 * Quality assurance is a way of preventing mistakes and defects in manufactured products and avoiding problems when delivering products or services.
 * Quality assurance is for instance about delivering good software.
 * To deliver good software you need good userstories and developers, you need to setup a testing approach, gather enough resources to get the job done, stakeholder management, etc. etc.