Background research


 * Process
 * 1 Access
 * Values: hidden or open
 * 2 Analyse
 * Emerging themes
 * Gaps?
 * 3 Synthesise
 * Conclusions
 * Summary
 * Business analysts should research the background and context for a new assignment using various sources of information, both formal and informal.
 * The website provides information on the organization's values, mission, branding, and products or services.
 * Company reports can provide insight into the organization's financial health and performance.
 * Procedure manuals and documentation provide information on the organization's processes and procedures.
 * The organization chart provides information on the organization's structure and key personnel.
 * Analysts should consider both the information provided and the information that is not provided, as well as the ease of accessing and navigating the information.
 * This research can provide valuable insights into the organization's business imperatives, technological maturity, and overall professionalism.