Chatbot pilot

< Chatbots

Introduction

 * In 2018 some companies are experimenting with chatbots.
 * In this learning project we will share knowledge about how to set up a chatbot pilot.

On our mind

 * What do we need for the business case? Setting up a pilot will cost money. It is a best practice to start with analyzing the current ammount of calls to your helpdesk and define what the costs are. It is also a best practice to investigate what subjects people call about.

Index

 * /Business case/
 * /To-do/