CRM at Volt

< CRM in a movement

Status

 * What is the prefered CRM tool at Volt?

Introduction

 * In the past Volt used Nationbuilder to facilitate CRM processes.
 * In the current situation some Volters probably use a cloud CRM solutions, but we don't have a formal tool.
 * Could we use the volt.team-application which is now only used to store members?
 * A German team is researching an ERP system.
 * Volt probably doesn't have a team of enterprise architects to coordinate these decisions.
 * Volt probably also doesn't have an IT strategy.
 * Other tools that are beinig used in the CRM domain: Mailchimp

Next possible actions

 * Setup an IT strategy. Get CRM on the agenda. Setup a team that is going to be responsible for CRM.