Design thinking steps


 * Empathize
 * Interviewing
 * In this phase you would like to learn more about the domain.
 * Good practices: put your own assumptions aside
 * Sometimes a customer says: I want this. But it is a good question to ask extra questions.
 * Define
 * In the define phase you can ask questions about if something is a problem.
 * Ideate
 * Brainstorm
 * Prototype
 * This can be a mockup.
 * Suggestion is to split up in groups. One group with no buget, 2000 euro budget or unlimited budget (this group will probably out of the box); but some ideas of this group can also be executed with less budget
 * Testing
 * Don't manipulate the tester
 * Types of testing: Mobile/ video interview, observing, usability testing, guerilla testing