Interviews


 * Proces
 * 1 Planning and preperation
 * Who, why, what, when.
 * 1:1 or multiple
 * 2 Interview
 * Structuur
 * Intro and scene setting (10%)
 * Questions (80%)
 * Questions
 * Open vs Closed
 * Limited choice
 * Leading
 * Probing
 * Linking
 * Thanks and where next (10%)
 * 3 Follow-up
 * Building relationships with stakeholders
 * Identifying new features and requirements
 * Understanding the business context and staff concerns
 * Eliciting valuable insights from interviewees
 * Identifying any political or cultural issues that may affect the project.
 * Time-consuming
 * Dependent on the skill and experience of the interviewer
 * May not be able to capture the full range of opinions and perspectives
 * Can be affected by bias or lack of participation from certain stakeholders
 * Building relationships with stakeholders
 * Can be affected by bias or lack of participation from certain stakeholders
 * Building relationships with stakeholders